Privacy policy

Information provided by the customer:

  1. When you make a purchase from our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, address, contact number and email address.

  2. When you browse our store, we also automatically receive your device’s internet protocol (IP) address, which helps us understand your browser and operating system.

  3. Email Marketing: With your permission, we may send you emails about our store, new products, and other updates.

Consent:

How do you obtain my consent?

  1. When you provide us with personal information to complete a transaction, verify your payment method, place an order, arrange for delivery, or process a return, we understand this as your consent to collect and use that information for that specific purpose only.

  2. If we request your personal information for a secondary purpose, such as marketing, we will either seek your explicit consent directly or provide you with an opportunity to decline.

How can I withdraw my consent?

If, after opting in, you change your mind, you may withdraw your consent for contacting you, or for the continued collection, use, or disclosure of your information, at any time by contacting us at info@highspeakhome.com or by writing to us at: High Speak Home: 103, Prakash Tower, 23/1, Yeshwant Niwas Road, Opposite Rani Sati Gate, Indore, Madhya Pradesh 452003.

Disclosure:

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Shopify

  1. Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that enables us to sell our products and services to you. 

  2. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. Shopify stores your data on a secure server behind a firewall.

Payment:

  1. If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is retained only for as long as necessary to complete the transaction and is deleted thereafter.

  2. All direct payment gateways comply with PCI-DSS standards as managed by the PCI Security Standards Council, a joint effort of brands such as Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

  3. For further information, you may also refer to Shopify’s Terms of Service and Privacy Statement.


Third-Party Services:

  1. In general, third-party service providers engaged by us will collect, use, and disclose your information only to the extent necessary to enable them to perform the services they provide to us.

  2. However, certain third-party providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect of the information required to complete your purchase-related transactions. We recommend that you review their privacy policies to understand how your personal information will be handled by these providers.

  3. Please note that some providers may be located in, or may have facilities in, jurisdictions different from either yours or ours. Accordingly, if you choose to proceed with a transaction involving a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that provider or its facilities are located.

  4. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

  5. When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other websites and encourage you to review their respective privacy statements.

Security:

  1. To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately.

  2. If you provide us with your credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is completely secure, we comply with all PCI-DSS requirements and implement additional widely accepted industry standards.